Government and Community Resources

COMMUNITY RESOURCES
~ BC211 TEL: 2-1-1

CONSUMERS
DEBTS/CREDITS
~ Credit Counselling Society

COMPLAINTS
~ BUSINESSES: Better Business Bureau
~ PROFESSIONALS: (EX. Doctors; Lawyers; Police etc)

EMPLOYMENT
~ (Canada) Employment Insurance
~ (BC) Employment Standard Branch BC
~ (BC) Employment Standard Act Fact Sheets (Japanese)
~ WorkSafeBC

FAMILY CAREGIVERS
GENERAL
~ Vancouver Coastal Health Caregiver Support
~ Family Caregivers’ Network Society
~ Caregiver Connect

RESPITE SERVICE
~ Health & Home Care Society of BC

FAMILY & WOMEN
GENERAL
~ (BC) Healthy Families BC
~ Canada Child Tax Benefit
~ BC Healthy Kids
~ BC Housing Rental Assistance Program

CHILD CARE
~ (BC) Ministry of Children and Family

DIVORCE / CUSTODY
~ Family Law in British Columbia
~ JP Boyd’s BC Family Law

DOMESTIC VIOLENCE (DV)
~ Battered Women’s Support Services (bwss)
~ Vancouver & Lower Mainland Multicultural Family Support Service Society

Legal Advice – Divorce / Custody / DV
~ Provincial Court Duty Counsel
~ Supreme Court Duty Counsel
~ Family Justice Counsellor (Re: custody, guardianship, access, support)

GOVERNMENT SITES
~ Service Canada
~ Canada Revenue Agency (For info on Personal Income Tax, Child Tax Benefit, GST/HST)
~ (Japan) Consulate General of Japan

HEALTH
GENERAL
~ (Canada) Health Canada
~ (BC) Ministry of Health
~ (BC) HealthLink BC
~ Vancouver Coastal Health
~ Fraser Health

MEDICAL INSURANCE
~ (BC) Medical Service Plan of BC(MSP)

MEDICAL BENEFITS
~ (BC) MSP Premiums
~ (BC) Fair PharmaCare

COMMUNITY HEALTH SUPPORT GROUPS
Arthritis
~ The Arthritis Society (BC & Yukon)

Cancer
~ Canadian Cancer Society
~ BC Cancer Agency

Diabetes
~ Canadian Diabetes Association

Dementia & Alzheimer’s
~ Alzheimer’s Society of BC

Heart & Stroke
~ Heart & Stroke Foundation
~ Stroke Recovery Association of BC

Mental Health / Suicide
~ Mental Health BC Mental Health & Addiction Services
~ Crisis Centre

FINDING DOCTORS / DENTISTS
~ College of Physicians & Surgeons of British Columbia
~ British Columbia Dental Association

IMMIGRATION / VISA
~ (Canada) Citizenship and Immigration Canada

LEGAL
GENERAL
~ (BC) BC Laws
~ (BC) Vancouver Justice Access Centre (Family and Civil Justice matters)  
~ Dial-A Law (legal information – scripts) (General Legal Info)
~ Clicklaw

FREE / LOW COST LEGAL SERVICE
~ Access Pro Bono
~ Law Students’ Legal Advice Program
~ Lawyer Referral Service

NEWCOMERS
~ (BC) Welcome BC

PERSONS WITH DISABILITIES
~ (Canada) Service Canada Benefits
~ (BC) Ministry of Social Development

PUBLIC BENEFITS
~ (BC) BC Employment and Assistance

SENIORS
GENERAL
~ (Canada) Seniors Canada
~ (BC) SeniorsBC

ADULT ABUSE & NEGLECT
~VCH ReAct Adult Protection Program
~BC Centre for Elder Advocacy & Support 
~BC Association of Community Response Network

PENSIONS
~ (Canada) Canada Pension Plan
~ (Canada) Old Age Security Pensions
~ (Canada) Guaranteed Income Supplement
~ (Japan) Japan Pension Service

HOUSING
~ (BC) BC Housing
~ (BC) SAFER (Rent subsidies)
~ Seniors Housing Directory of BC

MEALS ON WHEELS
~ Burnaby Meals on Wheels
~ Better Meals
~ Coquitlam Meals on Wheels
~ Gold Card Catering
~ New Westminster Meals on Wheels
~ North Shore Meals on Wheels
~ Richmond Meals on Wheels (Western & Chinese Meals)
~ Surrey North Delta Meals on Wheels
~ Vancouver Meals on Wheels (Western & Chinese Meals)

TRANSPORTATION
~ HandyDART
~ Burnaby Community Connections
~ Seniors’ Bus Pass ($45/year)

COMMUNITY HOME SUPPORT INTAKE LINE
*Those who wish to receive subsidized home support or to apply for care facilities must contact health authorities in their regions to be assessed.
~ *For residents of Vancouver, Richmond, North and West Vancouver: 604-263-7377
~ *For residents of Burnaby: 604-918-7447
~ *For residents of Surrey: 604-953-4950

PERSONAL PLANNING
~ (BC) Wills and Estates (Ministry of Justice)
~ (BC) My Voice: Expressing My Wishes for Future Health Care Treatment
~ NIDUS Personal Planning Resource Centre and Registry
~ Funeral Service Association of BC

TENANCY
~ (BC) Residential Tenancy Branch
~ TRAC Tenants Resource & Advisory Centre

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